Cookie Policy and Data Collection
Learn more about how we use cookies to enhance your experience on our consultation services website and improve our ability to provide relevant financial planning guidance.
Understanding Cookies and Web Technologies
Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, improve website functionality, and understand how visitors interact with our consultation booking system and financial planning resources.
Categories of Cookies We Use
We use several types of cookies to provide the best possible experience for our consultation services
Essential Cookies
Required for basic website functionality, secure consultation booking, and maintaining your session while browsing our financial planning resources
Duration: Session duration and up to 30 days
Functionality Enhancement Cookies
Remember your preferences for consultation scheduling, contact form information, and personalised content display based on your interests in financial planning topics
Duration: Up to 12 months
Website Analytics Cookies
Help us understand how visitors use our site, which consultation pages are most helpful, and how we can improve our financial planning resources and booking experience
Duration: Up to 24 months
Marketing and Communication Cookies
Enable personalised communication about our consultation services and relevant financial planning content based on your expressed interests and website interactions
Duration: Up to 12 months
How Cookies Enhance Our Services
We use cookie data to improve your consultation experience in several ways
- Streamlining the consultation booking process and remembering your scheduling preferences
- Providing relevant financial planning content based on your areas of interest
- Improving website performance and identifying technical issues that might affect your experience
- Measuring the effectiveness of our content and understanding which resources are most valuable to visitors
Third-Party Service Integration
Some cookies come from trusted third-party services we use for analytics, consultation scheduling, and secure payment processing. These services operate under their own privacy policies and cookie practices, which we encourage you to review.
Your Privacy Rights and Cookie Control
You have comprehensive control over cookie usage and data collection, with specific rights under various privacy regulations
Rights Under Australian Privacy Act
Australian residents have specific rights regarding personal data and cookie usage
- Right to know what personal information is collected and how cookies track your activity
- Right to request deletion of your data and opt-out of non-essential cookie tracking
- Right to data portability and correction of any inaccurate information we may have collected
International Privacy Protections
We extend similar privacy protections to all users regardless of location
- Transparency about data collection practices and cookie usage across our consultation services
- Option to opt-out of data sales (though we don't sell personal data to third parties)
- Right to equal service regardless of your privacy choices and cookie preferences
Comprehensive Data Protection
Our commitment to data protection includes
- Clear consent mechanisms for all non-essential cookie usage and data collection
- Regular review and updating of data practices to ensure continued compliance
- Prompt response to privacy requests and concerns about cookie usage
Managing Your Cookie Preferences
You have several options for controlling how cookies work on your device
Browser-Level Cookie Control
Most web browsers allow you to manage cookies through their settings menus
- Block all cookies (may affect website functionality and consultation booking)
- Block third-party cookies while allowing first-party cookies for basic site functionality
- Receive notifications before cookies are stored, giving you choice for each cookie type
Important Consideration: Disabling essential cookies may prevent you from booking consultations or accessing certain financial planning resources on our website
Policy Updates and Changes
This cookie policy may be updated periodically to reflect changes in our practices or legal requirements. The current version was last updated on September 4, 2025, and we encourage regular review of these terms.
Questions About Cookie Usage
If you have questions about our cookie policy or data collection practices related to our consultation services, please don't hesitate to reach out for clarification.
Email Address: contact@drovanelystor.com
Phone Number: +61 2 1924 7397
Business Address: 142 Collins Street, Melbourne VIC 3000, Australia
Last updated on September 11, 2025